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Remembering a Night of Violence

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Violence is bad for business. That view, held by a handful of Houston’s business and political leaders in the early 1960s, contributed to the peaceful integration of Houston’s lunch counters that decade. One business leader at the time, Bob Dundas Sr., was acutely aware of mayhem resulting from racial tensions. He was a teenager in the summer … Read more

Initial Observations on West Communications

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Emergency responders and crisis communicators will for months be sifting through the aftermath of the West Fertilizer Company tragedy near Waco in search of clues and lessons learned.  Firm conclusions regarding communication matters cannot yet be drawn, but here are some initial observations. Don’t be last to issue a statement. Be among the first when … Read more