Tragedy in West – Part II

After the tragic explosion at the West Fertilizer Company (WFC) in April, 2013, I wrote that it would take months for experts to conclude what went wrong at the facility in West, Texas (see “Initial Observations on West Communications”). Now, nearly three years later, the U.S. Chemical Safety and Hazard Investigation Board (CSB) has completed its … Read more

Crisis Preparedness Tips For Public Officials

The mind-numbing tragedy at Sandy Hook Elementary School  and other school shootings have educators and public officials everywhere wondering if the next crisis will involve them. As someone in charge of communications during a highly charged period in Houston METRO’s recent past, I was asked earlier this month to share my thoughts on crisis preparedness … Read more